Global-e is hiring a Technical Writer to lead efforts to educate and inform clients and internal stakeholders on the capabilities of the Global-e platform. This includes collaborating on information- sharing resources and establishing training and education modules and materials. Candidates will have demonstrated the ability to work in fast-paced environments with demanding timelines and deliver within stated goals and objectives.
You will be the lead documentation writer for critical product documentation; e.g. implementation and processing guides, technical documentation, development of guides to support new and expanded use cases, best practices docs, user guides, manuals, FAQs, etc.
You will also create and administrate central data repositories to ensure globally consistent content messaging and structure. e.g. Share Point, Wiki etc.
* English as mother tongue
* At least 3 years of experience in a B2B SaaS company as a technical writer
* Ability to bring together technical information and business considerations into professional documentation, support materials, and training for a wide cross-section of audiences
Send CV to: firstname.lastname@example.org<mailto:email@example.com>