Resilience Tip - Consistency of Man

“He did it againnnn! Can you believe it?!” Well, actually I can. I’ve had clients and friends come to me time and time again with stories about the particular nemesis in their lives. They have a look of horror and disbelief as they relate stories already familiar to me. “My boss took credit for my work, again!” “My mother-in-law is trying to dominate the holiday, again!” “My spouse just sat there when our son arrived late, again!” “My colleague sat down uninvited and interrupted my work, again!” I do listen with sympathy. The relater of the story is truly in distress. And my simultaneous thought is “And you are surprised because?”

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Resilience Tip - Impact vs. Memory

“You weren’t listening to me!” “Yes I was! You said…” And they in fact repeat back exactly what we have just said. Familiar interaction? And yet, have you ever felt less than satisfied when that happens? Why this lack of satisfaction? What has happened, or perhaps more accurately, what has not happened They obviously did hear us, so what is still missing? What are we actually trying to do when we communicate?

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