During a long career as a Technical Communicator, I've produced customer, installer, and administrator documentation for Video/Voice over IP, networking communications, home security, and many other topics. I currently manage a technical writing department and aim to lead it to a reputation of excellence within the company and its customers, and introducing innovations to maximize our team's effectiveness in meeting high standards.
A successful technical writer needs to learn something new on every new project - it may require the understanding of new features, the acquisition of a new skill, or proficiency in a new method. My versatility and willingness to embrace challenge has been consistent throughout my career.

Specialties: I am a Power User of Madcap Flare, Adobe FrameMaker, Robohelp, HTML, Photoshop, Paint Shop Pro, Adobe Acrobat, Microsoft Word, Adobe Illustrator, and experienced with other authoring and graphics programs.

Please visit my LinkedIn page for more details: ttp://www.linkedin.com/in/davidschortw